Privacy Policy

Last Updated: January 9, 2025

At Deal Nepal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

1. Information We Collect

Information You Provide

• Account Information: Name, phone number, email address, location
• Profile Information: Business type, profile photo
• Listing Information: Product descriptions, photos, prices
• Communications: Messages between buyers and sellers
• Transaction Information: Purchase and sale history

Information Collected Automatically

• Usage Data: How you interact with our app
• Device Information: Device type, operating system, unique identifiers
• Location Data: Approximate location based on IP address
• Log Data: Access times, pages viewed, app crashes

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Enable buying and selling on the platform
• Facilitate communication between users
• Send important notifications and updates
• Improve our services and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Provide customer support

3. Information Sharing

With Other Users

When you create a listing or contact a seller, certain information is shared:

• Your name and profile photo
• Your approximate location (city/area)
• Your response rate and join date
• Information in your listings

With Third Parties

We may share your information with:

• Service Providers: Companies that help us operate our platform
• Analytics Partners: To understand how users interact with Deal Nepal
• Law Enforcement: When required by law or to protect rights
• Business Transfers: In case of merger or acquisition

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct inaccurate information
• Delete: Request deletion of your account and data
• Restrict: Limit how we use your information
• Portability: Receive your data in a portable format
• Object: Opt-out of certain uses of your information

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal or legitimate business purposes.

7. Children's Privacy

Deal Nepal is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Nepal. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our platform
• Improve our services
• Show relevant content

You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Your continued use of Deal Nepal after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: